At Hoosier Security, we only sell and install the best surveillance camera systems—products like Avigilon’s line of HD cameras with sophisticated analytics. But even the most elite security systems can malfunction, which is why all our products carry a three-year warranty on parts and labor.
Just Fix It.
For some clients, our standard warranty isn’t enough. That’s why we created our premium warranty option: Just Fix It. This service plan gives you the peace of mind knowing that your security and surveillance camera system is always working properly. And if a problem arises, we guarantee your system will be up and running within one business day—no matter what.
Unfortunately, we’re often at the mercy of manufacturers when it comes to replacing parts. These orders can take days, and occasionally weeks if a part is out of stock. But we keep a special inventory of parts for our Just Fix It customers, ensuring we have exactly what we need to fix your security system right when you need it.
What else do I get?
With Just Fix It, you’ll have access to a special phone number connecting you to a real person, 24 hours a day, 365 days a year. It will never take more than one quick phone call to get your issue fixed—even if it’s on Christmas.
The Just Fix It service plan is also comprehensive. You’ll never have to pay for a replacement part or extra service call for as long as you’re on the plan, and oftentimes we can handle your service request the same day. The plan also includes annual maintenance checks to make sure your surveillance camera system is working optimally. In addition to surveillance camera systems, Just Fix It is also available for access control systems, commercial alarms, and GPS tracking systems.
Is Just Fix It right for my business?
Security systems can fail for lots of different reasons—weather, human error, and even sabotage are just a few variables that can compromise your cameras and alarms. If you absolutely can’t afford to have your security system down for an extended period, you need the Just Fix It premium service plan. It’s also perfect for any company that operates outside of normal business hours, since you’ll have direct access to us 24/7, 365 via our Just Fix It dedicated line.
If you want the confidence of knowing your security system is backed by the best service plan in the industry, you need Just Fix It. And if you have any questions about Just Fix It, we’d love to chat. Contact us today.