customer service

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Independent Security Dealer – What does that mean?

What does it mean to be a truly independent security dealer? From the Desk of the G.M. Yesterday I was was invited by our sales manager to sit in on a security assessment for a potential new client.  This particular client is a large global logistics and supply chain management company in Plainfield, Indiana.  They [...]

This is why we do what we do…

We received this review via LinkedIn from a long-time customer who purchased one of our custom, no-contract alarm systems.   I am an advocate for monitored alarm systems. Unfortunatly my family and I have suffered a tragic loss that could have been prevented if thier home had been protected by a monitored alarm system. We [...]

Customer Reviews on Linked In.

Check out our customer reviews on LinkedIn! Heres a recent sample customer review, posted by Frank, an Indianapolis musician and professor at Butler University. We installed a comprehensive alarm system in his studio :   This company was excellent to work with - fast, friendly, ready to install what I needed for my music studio. [...]

Security Cameras in Restaurants — Restaurant Stakeout is Serious Business

Restaurants can literally be a “hot spot” for crime. Thieves can rob your fast-food restaurant, especially late at night when you have minimal staff on hand. Customers can walk out the door of your fine dining establishment without paying the bill, or stealing the tableware. This can all be stopped if chef-owners could see the [...]

Surveillance Cameras Improve Customer Service in Indianapolis Small Businesses

Did you know that 63% of all retail customers will stop visiting a business if they receive poor service from an employee with a bad attitude? And only 5% of those customers will lodge a complaint? Providing excellent customer service is key to any business’ success. But are all of your employees providing your customers with a [...]